This Privacy Policy explains how ColdDMs Pro ("we," "us," or "our") collects, uses, shares, and protects personal information when you use our website, application, extension, APIs, support channels, and related services (collectively, the "Service").
Depending on how you use the Service, we may collect:
We collect information directly from you, automatically from your devices and product usage, and from third-party providers you connect (such as payment providers, analytics vendors, and social platforms you authorize).
Where required by law, we rely on one or more of the following legal bases:
We use personal information to:
We use cookies, local storage, and similar technologies for authentication, security, analytics, preference storage, and site performance. You can manage cookie preferences through browser settings. In regions where required, we present consent controls for non-essential cookies.
We do not sell personal information in exchange for money. We may share information with:
We retain personal information only as long as necessary for the purposes in this policy, including account administration, legal compliance, dispute resolution, and fraud prevention. Retention periods vary by data type and legal obligations. When retention is no longer required, we delete or de-identify data.
We may process information in countries other than your own. Where required, we implement lawful transfer mechanisms and safeguards, such as contractual protections and vendor security controls, to protect transferred personal information.
We use technical, administrative, and organizational controls designed to protect personal information, including access controls, encryption in transit where appropriate, logging, and monitoring. No security program is perfect, and we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or port your personal information, and to withdraw consent where processing is based on consent.
To submit a rights request, contact hello@colddmspro.com. We may verify your identity before completing requests and may deny requests where permitted by law.
If you are a resident of a U.S. state with applicable privacy law (including California), you may have rights to know, access, correct, delete, and appeal certain decisions. You may also have the right to opt out of certain forms of data "sale" or "sharing" as defined by law. We honor valid rights requests in accordance with applicable legal requirements.
You can opt out of promotional emails by using the unsubscribe link in those messages or by contacting us. We may still send non-promotional communications related to your account, security, billing, and service operations.
The Service may link to or interoperate with third-party products and websites. We are not responsible for their privacy practices. Review third-party privacy notices before providing your information to those services.
The Service is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information, contact us so we can take appropriate action.
We may update this Privacy Policy periodically. Material updates will be posted on this page with a revised "Last updated" date and, where appropriate, additional notice.
Questions or privacy requests can be sent to hello@colddmspro.com.